welcome to
Unravl Consulting works with salon owners to observe what’s really happening day to day, identify where things break down, and offer practical guidance to improve client experience, consistency, and confidence on the floor. The focus is not on judgement or quick fixes, but on understanding, clarity, and sustainable improvement.
what we do
We take a step back and look at your salon as a client would. This includes how people are welcomed, how consultations are handled, how services flow, and how the experience feels from start to finish.Often, small things add up without being noticed. Our role is to help make those things visible, so they can be addressed calmly and intentionally.
How We Can Help
Unravl Consulting supports salon owners by providing an objective perspective and clear direction. We help identify what’s working well, where there may be friction or inconsistency, and what can realistically be improved without overhauling everything.All guidance is grounded in real salon experience and tailored to how your business actually operates.
Secret Shopper Assessment
An anonymous in-store visit is completed as a standard service, followed by a detailed review of the full client journey.
This service provides an honest, real-world view of your salon through the eyes of a genuine client.You’ll receive a clear written report outlining key observations, strengths, and practical recommendations to support better consistency, communication, and client experience.
in salon training services
We offer 3 in-salon training options.
All training is practical, supportive, and includes client care and consultation to ensure skills translate into a better client experience.
1. RE5 Nano Keratin Smoothing Keratin Training
Focused on correct application, timing, safety, and aftercare, with an emphasis on consistent results and clear client communication.
RE+5 Nano Smoothing Keratin is a professional smoothing treatment that helps reduce frizz and improve manageability while keeping the hair soft and natural-looking. The nano-based formula allows the treatment to work from the inside of the hair shaft outward when applied correctly, lasts up to 8 months, has proven results and longevity.Each service typically takes around 3–8 hours per client, depending on hair length, density, condition, and the desired result. Clear consultation, correct application, and proper aftercare are key to achieving consistent outcomes.
2. Blow Wave Training
Focused on strength, preparation, technique, basin etiquette and finish, while improving efficiency and confidence during everyday styling services.
Blow waves are one of the most common services in a salon, so how they’re done has a big impact on the day-to-day flow of the business. When basin work and preparation are done correctly, services run more smoothly, results are more consistent, and the experience feels better for everyone.For clients, this means finishes that last longer and feel more polished. For stylists, it supports confidence, efficiency, and reduced strain. For the salon, it improves consistency, professionalism, and overall service flow.
3. Basic Styling training
Focused on building strong foundations through improved sectioning, tool control, basin etiquette and professional presentation, supporting more consistent outcomes.
Basic styling forms the foundation of many salon services, and when those foundations are strong, everything else runs more smoothly. Consistent sectioning, tool control, and preparation lead to better finishes and fewer time delays during appointments.For clients, this creates results that feel polished and intentional. For stylists, it builds confidence and consistency across services. For the salon, it supports a more professional environment, smoother service flow, and a higher standard of everyday work.